THE PAYMENT OF A DEPOSIT ON THIS FILE IS VALID FOR ACCEPTANCE OF THE FOLLOWING CONDITIONS:
THE PRICE INCLUDES
. Accommodation (as mentioned or similar) in standard room on double basis (unless your quotation indicates another room category)
. Transport mentioned
. Guided tours mentioned with an English-speaking guide and entrance tickets
THE PRICE DOES NOT INCLUDE
. Unsigned meals (lunch, diner)
. Possible public transport costs
. Tips and personal expenses
. Optional tours and services
FLIGHT, VISA, INSURANCE & DELIVERIES
. These services are only included if they are explicitly indicated in your quotation
TERMS OF SALE
. Deposit of 30% of the total amount of the tour when booking it
. The rest of amount (70%) 45 days before departure
. The order of the visits may be modified according to the confirmation of the touristic sites or for any other technical reasons
. Non-contractual photos
. In case of a delay in the delivery of baggage at the airport, and according to the Warsaw Convention, the recipient (the passenger) must personally send a written protest to the actual carrier (the company operating the flight, which may be different from the company selling the ticket in the case of a code-share flight) within 21 days from the day on which the baggage was placed at his disposal.
. If the cancellation occurs more than 45 days before your departure, the cancellation fee is 15% of the total amount of the trip.
. Between 45 days and 31 days before departure, it amounts 30% of the total amount of the trip.
. Between 30 days and 15 days, it amounts 50%.
. Between 14 days and 8 days, it amounts 75%.
. If the cancellation occurs less than 7 days before departure, the cancellation fee is 100% of the total amount.
Special cases: 100% cancellation fee may be applied upon registration on certain services, including, unless otherwise stated, on all plane tickets, train tickets and show tickets. These charges are calculated in addition to the general cancellation fee.
The combination of travel services offered to you is a package within the meaning of Directive (EU) 2015/2302 and Article L.211-2 II of the Tourism Code. You will therefore benefit from all the rights granted to packages. Tsar Voyages will be responsible for the proper execution of the package as a whole. In addition, Tsar Voyages has a protection in order to refund your payments and, if the transport is included in the package, to ensure your repatriation in case it becomes insolvent.
Please note that Tsar Voyages cannot be held responsible for the following events:
. Consequences of unforeseeable or unavoidable events of a third party such as: wars, political unrest, strikes, riots, technical or administrative incidents outside Tsar Voyages, airspace congestion, bad weather, delays (including in the dispatch of mail...), breakdowns, loss or theft of luggage or other personal effects of travellers.
. Cancellation imposed by exceptional and unavoidable circumstances, for reasons related to the maintenance of the security of the travellers, for injunction of an administrative authority: in this case, Tsar Voyages reserves the right to modify the dates, schedules or routes planned in order to ensure the security of the travellers, without any possible recourse.
. The person making the registration in the name and on behalf of all the participants in the trip undertakes to transmit to each traveller the information provided concerning the trip so that Tsar Voyages cannot be held responsible for any defect or omission in the transmission of this information.