THE PAYMENT OF A DEPOSIT ON THIS FILE IS VALID FOR ACCEPTANCE OF THE FOLLOWING CONDITIONS:
THE PRICE INCLUDES
. Accommodation in double room in the stated hotel
. Breakfasts
. Lunches (unless otherwise stated)
. Guided tours mentioned with an English-speaking guide and entrance tickets
. Transportation if mentioned
. Arrival and departure transfers if mentioned (chauffeur)
THE PRICE DOES NOT INCLUDE
. Air / train tickets
. Evening meals and meals indicated as “free time for lunch/dinner/meal”
. Tips and personal expenses
. Extras at the hotel or in restaurants
. Alcoholic beverages in reported meals
The supplements:
. Optional visits mentioned in the tour
TERMS OF SALE
. Deposit of 30% of the total amount of the tour when booking it
. The rest of amount (70%) 45 days before departure
. The group is confirmed as soon as there are at least 2 participants, maximum 16 participants.
. In the event of a delay in the delivery of baggage in air transport, according to the Warsaw Convention, the recipient (the passenger) must personally send a written complaint to the operating carrier (the airline operating the flight, which may be different from the airline selling the ticket in the case of a code-share flight) within 21 days from the day on which the baggage was placed at his disposal.
. PLEASE NOTE: In the event of an order and after checking availability and fares, it will be the subject of a travel contract. The order of the visits may be modified according to the confirmation of the museums.
CANCELLATION POLICY
. If the cancellation occurs more than 45 days before your departure, the cancellation fee is 15% of the total amount of the trip.
. Between 45 days and 31 days before departure, it amounts 30% of the total amount of the trip.
. Between 30 days and 15 days, it amounts 50%.
. Between 14 days and 8 days, it amounts 75%.
. If the cancellation occurs less than 7 days before departure, the cancellation fee is 100% of the total amount.
Special cases: 100% cancellation fee may be applied upon registration on certain services, including, unless otherwise stated, on all plane tickets, train tickets and tickets to shows. These charges are calculated in addition to the general cancellation fee.
Additional services (optional): any additional costs for visas, insurance, application fees or airline tickets are not refundable (unless otherwise specified in writing by our agents).
LIABILITY
Please note that Tsar Voyages cannot be held responsible for the following events:
. Consequences of unforeseeable or unavoidable events of a third party such as: wars, political unrest, strikes, riots, technical or administrative incidents outside Tsar Voyages, airspace congestion, bad weather, delays (including in the dispatch of mail...), breakdowns, loss or theft of luggage or other personal effects of travellers.
. Cancellation imposed by exceptional and unavoidable circumstances, for reasons related to the maintenance of the security of the travellers, for injunction of an administrative authority: in this case, Tsar Voyages reserves the right to modify the dates, schedules or routes planned in order to ensure the security of the travellers, without any possible recourse.
. The person making the registration in the name and on behalf of all the participants in the trip undertakes to transmit to each traveller the information provided concerning the trip so that Tsar Voyages cannot be held responsible for any defect or omission in the transmission of this information.
