THE PRICE INCLUDES
. Accommodation in indicated hotels or similar hotels, in a standard double room (except if your quotation indicates another room category)
. Breakfasts
. Transfers mentioned in the program
. Excursions mentioned in the program, with an English-speaking guide and admission tickets
THE PRICE DOES NOT INCLUDE
. Meals which are not mentioned in the program
. Tips and personal expenses
. Optional visits and excursions not mentioned in the program
FLIGHT, VISA & INSURANCE
. These services are not included in the price, except if there are explicitly mentioned in the quotation
GENERAL TERMS AND CONDITIONS
. 30% deposit upon reservation
. Balance payment one month before departure
. The order of the excursions can be modified according the touristic sites or for any other technical reasons
. Non-binding pictures
. According to the Warsaw Convention, in case of delayed baggage delivery, in the context of air travel, the passenger must personally hand in a written protestation letter to the effective carrier (the air company ensuring the flight, which can be different from the selling company, in case of code-share flights) no more than 21 days after said luggage was given to them
CANCELLATION POLICY
. If the cancellation is made more than 30 days before departure, the fee is 100€
. Between 30 and 20 days before departure, cancellation fee equals 25 % of the total amount of the trip price
. Between 19 and 13 days, the fee equals 35 %
. Between 12 and 9 days, the fee equals 60 %
. If the cancellation is made less than 9 days before departure, the cancellation fee is 100% of the total amount
Ticketing service: except if specified otherwise, flight and train tickets are non-changeable and non-refundable
Other services: insurance and administrative fees are non-refundable